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WELCOME...
At First Federal Savings and Loan, we've used the phrase "Local People Serving Local People" to express our desire to provide our customers with the friendly personalized service that is often lacking at the "Big Bank" institutions. At First Federal we understand that you are a person – not just a number or an account. We invite you to come in and talk with us one on one and we'll do our best to make sure that you get the quality service and personalized treatment you deserve.
Our employees are local people just like you. And just like you, they are active in the community, involved with various service organizations, participate in school activities, and are committed to their families.
To save you time and provide convenient access to your accounts and information regarding our services, we offer online banking. We hope you will feel free to explore our website and contact us via email, phone or personally and let our Local People serve you!
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Notice First Federal Customers!
First Federal customers are reminded that they should never provide account numbers, PINs, or security codes over the phone to anyone claiming to be from First Federal.
Numerous area banks’ customers have recently reported that they have received automated phone messages asking them to provide information about their debit card because the card has been blocked or compromised. These phone messages are not from 1st Federal. At this time it appears these fraudulent phone calls are a mass auto-dialing effort to randomly hit area Bank customers in local telephone exchanges, There does not appear to be any type of customer privacy breach at First Federal.
We will never send you an email, text message, or voice mail message requesting your personal or account information (such as social security numbers, account numbers or PINs).
Customers are urged to contact First Federal immediately if they have given out their card number, account number or PIN information over the telephone in response to a phone call, voicemail or telemarketer. First Federal can be reached by phone at 217-235-5411. |
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Notice: This web site contains links to outside web sites. These sites are not owned, operated, controlled or reviewed by First Federal Savings & Loan. These links are provided solely as a courtesy and convenience to you, the visitor. Upon clicking the provided link, you will be leaving First Federal's web site.
PHISHING STATEMENT: Phishing, also called "carding," is a high-tech scam that uses spam to deceive consumers into disclosing their credit card numbers, bank account information, Social Security numbers, passwords, and other sensitive information.
First Federal Savings and Loan will never request any confidential information from a customer such as account number, social security number, PINs or passwords by email or phone call. Never give out confidential information unless you have originated a voice or in-person conversation and we are requesting this for identification reasons.
Only enter your on-line banking accounts through the First Federal Savings & Loan website.
www.firstfederalmattoon.com
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EQUAL HOUSING LENDER
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~ Conveniently Located To Serve You ~
1111 Charleston Avenue
Mattoon, IL 61938
217-235-5411
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